Worst service, unprofessional and misleading advise

Claim number CP607027MP

I lodged a claim from the onset they gave me run around.

It's over 30 days my car is with their repairers to no finalisation.

The car hire has expired and the rental company threatened to take the car back and when I called momentum and spoke to Fortune she advised that repairs were finalized. Which that on its own is a lie because there were additional repairs that the repairer send and they are delaying with authorisation.

She told me to take it up the issue of car hire with the repairers which is the most degrading thing ever heard because I pay car hire benefits to them , my insurance is them , they are liable to put me back in the same financial position not the repairer