Worst service from Momentum.

Ref: A KHUMALO-873057 :My husband lodged a claim with momentum and their Karabo Molokomme and a decline letter from Doris Mahome telling us of all sorts of reasons they will not be paying for the bathroom claims. Our query is that Momemtum should have gone to our house to asses our cover before accepting debit orders from us. We have written a request to Karabo for an assessment of our property to be done and we still await their response. We are displeased with their service received and would not recommend this company to anyone. This is the same company with a claim refusal reputation and We are not happy that We find ourselves having to deal with them. If we wanted momentum services at the first place we would have gone to them at the first place. We went to Alexandra forbes for a reason and have been happy with Alexandra Forbes for over 10 years. Now we find ourselves with momemtum. We would like a resolution urgently.