Worst Service ever from Momentum

I submitted a claim on 13 April 2015, submitting my claim was easy but from there the advisor was unhelpful and rude.<br> I submitted all mu documents and proof as requested and received no feedback from the consultant, he did not reply on 1 of my 9 emails asking for feedback, also no calls on the times that he said he will call me.<br> My claim was finilized on 16 April after a huge fight with the incompetant and rude advisor and I was told that the money for my claim will reflect within 48 hours, I also received a mail informing me that my claim has been finilized.<br> It has now been 48 hours and still my claim has not been paid out, phoned to speak to David's manager and get told sorry hes not in, Spoke to a manager named Dann and get told he cannot do anything for me, I have to wait for Monday, this is crazy and ridiculous that no other manager is in place to assist me.<br> I cannot believe the terrible service that I received!<br> Extremely unhappy!