NT
Natasha T
1 reviews | Active since Feb 2019
11 Mar 2025, 20:27
Worst service ever
My car was ****** on 15 February 2025 with all my households keys in and a whole lot of other personal items. To date nobody from Momentum has offered any assistance with sorting out replacement keys for me. It was left to me entirely. A mother with a young child. My keys to where my grandmother was living were included in those keys and I was unable to visit her and she passed away and I was not able to visit her before this happened.
Just delay, delay, delay. They are happy to take my premiums but not so happy to help when help is needed.
Wonder if they will ever sort out the claim???
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Replies (1)Momentum Insure's replyOfficial
11 Mar 2025, 20:38Good evening Natasha.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as soon as possible.
Kind Regards
Brenda
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as soon as possible.
Kind Regards
Brenda
Momentum Insure's reply11 Mar 2025, 20:38
Official
Good evening Natasha.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as soon as possible.
Kind Regards
Brenda
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as soon as possible.
Kind Regards
Brenda
