Worst Insurance, stay away from MOMENTUM!!!

I was in a serious accident on the 17/09/2018.

I phoned Momentum because I needed assistance and help.

A person called Mooi from Momentum told me that she cannot find my POLICY and therefore she cannot assist me after I have given her my I.D Full Names and Car Registration!

I phoned Momentum again and once again it was Mooi that answered and still she couldn't find my Policy and therefore she cannot assist me because my Policy doesn't exist!

I insisted that I have comprehensive insurance with Momentum and conveniently Mooi found my policy and blamed me for giving her the wrong Car reg no. while THE FIRST THING I GAVE HER WAS MY ID!!!

I insisted to speak with Manager to lay a complain which I did and the manager told me that they will investigate and I will receive a conformation mail of the complaint which I never did because it was never reported!

My car was towed and I realized that I forgot my Specs in my car I phoned the claims handler to find out where my car was and Momentum couldn't tell me where my car was.

Momentum told me that they will let me know where my car is so that I can collect my specs, it is a week later they haven't gotten back to me!

Worst Service, Stay away from MOMENTUM!!!