Worst insurance experience

<p>In Desember I drove over an object that was laying in die road with my BMW X6. </p> <p>I logged a claim and Momentum told me to take the vehicle for a assesment. The assessor from Netasses did the assesment and I ask him to please make a note because there are suspesion damage that can not be seen and noises under the car and also the front tyre is cut. He told me that the rim will be replaced and rear tyres and the parts under the car</p> <p>Later that day another assessor that did not see the car phoned me and said that he is goining to repair the rim and replace one tyre. The vehicle is X-drive and cannot replace only one tyre and gave them the letter that stated that and he also questioned my front bumper that is damaged.</p> <p>Momentum phoned me after a few days and the assessor never took note of the suspension and front tyre and only agreed on 1 rear tyre and repairs. After a struggle they agreed on 2 rear tyres but have to pay a betterment on them.</p> <p>They told me to take the vehicle to a approved shop to check for additional suspension damage and they took the car for a report and gave a report on all of the suspension damages. The shop sent it through to the assessor and he declined the additionals and said it was old damage! </p> <p>I went to fetch my car because its 2 months now and cant wait any longer and have to repair my vehicle at my own cost and will take this matter to the ombudsman! Every claim I had with Momentum I have trouble and this is unacceptable!! This is the worst experience I ever had with a insurance company! </p>