CN
Christina N

1 reviews | Active since Jun 2018

12 Dec 2022, 12:05

WORST INSURANCE

Very, very poor service. Been trying to register a claim since Saturday. You are put on hold for hours at a time. So I paid my glass that needs to be replaced, today I want to register the claim and again I am put on hold for over 20 minutes and transferred from one consultant to another, just to have the line dropped, yet again!!!!! POOOR, I SAY POOR SERVICE AND ATTENDANCE!!!! WHAT IF I HAD AN EMERGENCY.

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Replies (2)
Momentum Insure
Momentum Insure's reply12 Dec 2022, 12:29
Official
Good morning Christina.
Thank you for bringing your concerns to our attention. We are sorry to hear that you are not getting any assistance from us. We have escalated this matter to the claims department.
Kind regards
Qhakazile
CN
Christina N's update14 Dec 2022, 08:56
Reviewer Update
And yet, no one is doing nothing. Vongani Baloyi makes promises. Christiaan Fouche make promises. And still, none of these has come to light. This is a very pathetic business practice, I would honestly never EVER recommend Momentum Insure to anyone.