AD
Anonymous D
1 reviews | Active since Mar 2024
27 Mar 2024, 14:21
Worst Insurance Company Ever!
I am writing to express my deep disappointment with the service provided by Momentum Insure. Despite my timely complaint about the mishandling of my claim by claims advisor Katlego Sithole over a month ago, I have yet to receive any response or acknowledgment. Furthermore, my attempts to contact the claim consultant have been met with unavailability. As a loyal customer, I expect better communication and prompt resolution. Urgent action is needed to address this matter to ensure the trust and satisfaction of your policyholders.
Helpful (0)
Replies (2)0
Replies (2)
Momentum Insure's replyOfficial
27 Mar 2024, 14:33Good day Viwe.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Brenda
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Brenda
Momentum Insure's reply27 Mar 2024, 14:33
Official
Good day Viwe.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Brenda
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Brenda
AD
Anonymous D's updateReviewer Update
03 Apr 2024, 12:21I guess this was their automated response. Nothing was done. I even tried their micare email, they don't even respond. They just killed my business. As a South African youth owned small business we've been subjected to this treatment since the incident occurred on the 27th of February. More than a month of not operating. Even when I wrote here nothing happened. They do not care about their clients and by having them as your insurance you don't mitigate any risk. Should there be any change I will update here.
AD
Anonymous D's update03 Apr 2024, 12:21
Reviewer Update
I guess this was their automated response. Nothing was done. I even tried their micare email, they don't even respond. They just killed my business. As a South African youth owned small business we've been subjected to this treatment since the incident occurred on the 27th of February. More than a month of not operating. Even when I wrote here nothing happened. They do not care about their clients and by having them as your insurance you don't mitigate any risk. Should there be any change I will update here.