MD
MERLE D

1 reviews | Active since Jul 2013

09 Jan 2024, 13:24

Worst insurance

Momentum insure building division cannot spell customer service even if they tried. I regret moving to Momentum. Logged a claim for underground leak beneath shower on 27 December. Claim still not finalized yet, no one in this division responds to emails, answer calls or provide any feedback whatsoever about the progree of the claim. Only time a call is received is everytime i escalate the matter.

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Replies (1)
Momentum Insure
Momentum Insure's reply09 Jan 2024, 21:48
Official
Good evening Merle.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this and we will be in touch to address your concerns. 
Kind Regards
Brenda