KD
Khanyisile D

1 reviews | Active since Dec 2023

03 Jan 2024, 22:48

Worst customer service.

Shocking customer service I’ve ever received, I have had no response from them after sending so many emails , they don’t want to settle their bill with Avis, I’ve been fighting the matter since March last year . I call and hold until the line cuts off, I don’t know what to do anymore. I want to cancel everything I have with momentum , I’m so drained.

0
Replies (2)
Momentum Insure
Momentum Insure's reply04 Jan 2024, 09:51
Official
Good morning Khanyisile.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible. 
Kind Regards
Brenda 
KD
Khanyisile D's update12 Feb 2024, 09:20
Reviewer Update
@ Elsi Mahlangu , Jack Molala, Basetsana Khalo, Maggie Dlamini, Please advise when are you going to resolve this matter, Avis have taken legal actions against me , I’m so tired of sending emails with no response,