ME
Melissa E

1 reviews | Active since Nov 2019

22 Dec 2021, 09:20

Worst communication and service

I have been utterly DISAPPOINTED in the way i have been treated with my claim.

I have given ALL required documents over to MOMENTUM atleast 11 days ago.

I have NOT HAD ANY FEEDBACK ON WHERE MY CLAIM IS STANDING.

PLEASE can someone assist ASAP, or i would have to go into HEAD OFFICE today to sort it out.

0
Replies (3)
Momentum Insure
Momentum Insure's reply22 Dec 2021, 09:33
Official
Good morning Mellisa. 
Thank you for bringing this matter to our attention. This is not the kind of service we would like to deliver to you as our client. Please give us an opportunity to look into this matter and someone will contact you.
Kind Regards
Brenda 
ME
Melissa E's update22 Dec 2021, 14:09
Reviewer Update
Thank Brenda
I didn't need anyone to contact me. I need someone to tell me what is the progress with my claim.
ME
Melissa E's update22 Dec 2021, 14:11
Reviewer Update
I haven't had any communication in DAYS. So what i need is a UPDATE on my claim.