Worse service
<p>I resigned from my previous company 13 january, forbes told me that their turn around time was 4weeks, i have been callong numerious times for my money and even informed one of the agents that i needed the money to pay for my school fees which were due on the 15 february, i called on the 7th was told it went to payments and i should be paid by the 13th february, to my surprise no money was received, i called Aforbes on the 14th i was told my payment was rejected, since my details did not correspond which is very funny since my previous employer submitted everything accordingly and no one bothered calling to tell me its been rejected, i was told to submit my bank statement and they apologised cool then this was allegedly going to be escalated as an urgent and id get my money in 3-5days im still waiting and everytime i call the callcentre im told its not in payments they waiting for the administrator.... i work in a financial service company myself and pay claims but this i have never seen ever.</p>
Dear Dakalo
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
Dear Dakalo
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
