Worse insurance , RUDE and unhelpful agents

Car was in an accident, the investigating agent tried everything not to pay, took forever to pay out, because the investigating agent was buy, will not answer my calls, I have to involve his manager. The agents handling the claim, were crossly *********** and unhelpful. Onwaba was nice and harassed me to leave a positive review for her on hellopeter, then the gloves came off, she then became very rude and did not log my house claim, an just spoke to her and her response was " I cannot answer for what another agent did or didn't do!" Claim was settled in November, I got a new car and found I am still responsible for the license disc as MOMENTUM did not deregister the claim from my name, I have been calling essentially they are investigating or will get back to me!