LT
Lizelle T
1 reviews | Active since Jul 2015
29 Jul 2015, 10:25
WINDSCREEN REPAIR
I am actually happy with my insurance, but when I phoned to find out whether I could have my windscreen replaced due to the fact that I can't see through it because it looks like it was sandblasted they said that they cannot replace it because it does not have \impact damage"and it would be for my own account. This is really disappointing"
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Momentum Insure's replyOfficial
29 Jul 2015, 10:50Hello Lizelle.duToit,
We take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your expectations.
I can assure you that the matter will receive urgent attention and you will be contacted tomorrow.
Please accept my apologies for the frustration that this situation has created for you.
Kind regards,
Nicolette D'Arch
We take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your expectations.
I can assure you that the matter will receive urgent attention and you will be contacted tomorrow.
Please accept my apologies for the frustration that this situation has created for you.
Kind regards,
Nicolette D'Arch
Momentum Insure's reply29 Jul 2015, 10:50
Official
Hello Lizelle.duToit,
We take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your expectations.
I can assure you that the matter will receive urgent attention and you will be contacted tomorrow.
Please accept my apologies for the frustration that this situation has created for you.
Kind regards,
Nicolette D'Arch
We take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your expectations.
I can assure you that the matter will receive urgent attention and you will be contacted tomorrow.
Please accept my apologies for the frustration that this situation has created for you.
Kind regards,
Nicolette D'Arch