VP
Vinolin P
1 reviews | Active since Mar 2014
20 Oct 2023, 07:25
When Customer service does not exist
5 weeks and counting to sort out my claim. From *********** plumbers to unhelpful call centres that do not understand the concept of an emergency. After numerous calls, I still await feedback on my claim. Poor customer service especially towards a long standing customer.
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Replies (1)
Momentum Insure's replyOfficial
20 Oct 2023, 07:40Good morning Vinolin.
Thank you for bringing this to our attention, we are sorry for the lack of service and any inconvenience caused to you.
Please give us an opportunity to engage with all parties involved and we will request that you be given a call to address your concerns.
Regards
Brenda
Thank you for bringing this to our attention, we are sorry for the lack of service and any inconvenience caused to you.
Please give us an opportunity to engage with all parties involved and we will request that you be given a call to address your concerns.
Regards
Brenda
Momentum Insure's reply20 Oct 2023, 07:40
Official
Good morning Vinolin.
Thank you for bringing this to our attention, we are sorry for the lack of service and any inconvenience caused to you.
Please give us an opportunity to engage with all parties involved and we will request that you be given a call to address your concerns.
Regards
Brenda
Thank you for bringing this to our attention, we are sorry for the lack of service and any inconvenience caused to you.
Please give us an opportunity to engage with all parties involved and we will request that you be given a call to address your concerns.
Regards
Brenda