MS
Mr S

1 reviews | Active since Nov 2024

28 Nov 2024, 14:07

What amazing service I received from James Sekgobela

What amazing service I received from James Sekgobela. Not only was he patient, he was extremely empathetic about every single thing I was concerned about. He went over and above the call of duty to make me feel not just like another policy number, he made me feel like I matter and am a valuable member of the momentum family. He took his time, over and over again to offer assistance, double check, give me all avaliable options with the best advice. In all my years dealing with different insurers and insurance institutions, this has been by far, the most informative, pleasant, kindest interaction I've experienced. Not only did James Sekgobela give me excellent service, but offered words of affirmations and motivation which made a simple call, life altering.

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Replies (1)
Momentum Insure
Momentum Insure's reply28 Nov 2024, 14:12
Official
Good day Mr X. 
What a fantastic way to end the day! 
James is dedicated to delivering exceptional service all the time :-) Our aim is to make sure that you have peace of mind when you interact with our staff. Thank you for taking the time to compliment the awesome service received from him. We will share this with James.
 Kind Regards
 Brenda