1 reviews | Active since Aug 2016
What a thank you!
<p>So I have been a loyal customer, premiums paid to date, and NO claims. How does Alexander Forbes reward me? The substantially increase my premium, while reducing the value of my cars, even REMOVING my credit shortfall on my one car. </p> <p> </p> <p>Great way for such a big company to show their appreciation of customers. Care to share your customer vaoue proposition? or rather lack of?</p>
Dear Charlton
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
Dear Charlton
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
And it got worse. Doubt the sop called senior manager will call, seeign as Mr Viljoen himself was included on my mail, and he could not be othered to lift a finger. Seems poor service is part of your culture.
And it got worse. Doubt the sop called senior manager will call, seeign as Mr Viljoen himself was included on my mail, and he could not be othered to lift a finger. Seems poor service is part of your culture.