MC
Mari C

1 reviews | Active since Mar 2011

19 Jun 2015, 11:09

What a pleasure!

I am not a client of Momentum, but I had to claim from their client for a minor accident that happened last month. I have had really bad experiences in dealing with other insurers in this type of senario in the past and was dreading the exercise.<br> I had to make one call only to establish contact. All the requirements for the claim was e-mailed to me promptly and I received updates throughout the process via e-mails and sms. Momentum made the appointment for me to see the assessor. There was no quibbling and I received payment within 48 hours of the claim being approved.

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Replies (1)
Momentum Insure
Momentum Insure's reply19 Jun 2015, 12:14
Official
Hello Mari C,

Thank you for sharing your great feed-back with us!!

This is Tania as we know her! Excellent customer care, great attitude and efficiency!

I will ensure that she receives well-deserved recognition :-)

Kind Regards
Qhakazile
Customer Relations Team