MC
Mari C
1 reviews | Active since Mar 2011
19 Jun 2015, 11:09
What a pleasure!
I am not a client of Momentum, but I had to claim from their client for a minor accident that happened last month. I have had really bad experiences in dealing with other insurers in this type of senario in the past and was dreading the exercise.<br> I had to make one call only to establish contact. All the requirements for the claim was e-mailed to me promptly and I received updates throughout the process via e-mails and sms. Momentum made the appointment for me to see the assessor. There was no quibbling and I received payment within 48 hours of the claim being approved.
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Replies (1)0
Replies (1)Momentum Insure's replyOfficial
19 Jun 2015, 12:14Hello Mari C,
Thank you for sharing your great feed-back with us!!
This is Tania as we know her! Excellent customer care, great attitude and efficiency!
I will ensure that she receives well-deserved recognition :-)
Kind Regards
Qhakazile
Customer Relations Team
Thank you for sharing your great feed-back with us!!
This is Tania as we know her! Excellent customer care, great attitude and efficiency!
I will ensure that she receives well-deserved recognition :-)
Kind Regards
Qhakazile
Customer Relations Team
Momentum Insure's reply19 Jun 2015, 12:14
Official
Hello Mari C,
Thank you for sharing your great feed-back with us!!
This is Tania as we know her! Excellent customer care, great attitude and efficiency!
I will ensure that she receives well-deserved recognition :-)
Kind Regards
Qhakazile
Customer Relations Team
Thank you for sharing your great feed-back with us!!
This is Tania as we know her! Excellent customer care, great attitude and efficiency!
I will ensure that she receives well-deserved recognition :-)
Kind Regards
Qhakazile
Customer Relations Team
