What a bad treatment I got from Momentum insure

They claim to be good and honest, I do not think they are as they claim. They are a ****, today I received a call from them explaining to me that my Toyota will no longer be covered, however, they initiated the policy and have been taking R2000 plus for a mere Quest in presence that it is a commercial cover, boom they come back and say no actually we do not cover that. My Question is what happened my premiums.

I recently also put in a claim, it was rejected on the basis that we ddnt adhere to instructions, they claimed they did not receive an email from the party concern, and the third party is no cooperating. (Basetsana and her Team member)the Team member was very rude from the onset and I made it clear to them that he was rude.

Momentum I dnt need your monies but be transparent and treat your customer with care, I feel mistreated and bul****, I will really need to think twice taking another insurance.