EL
Ebrahim L

1 reviews | Active since Apr 2013

19 Feb 2024, 17:20

WE HATEN PAYING CLAIMS

Stay away from Momentum Insurance especially if you opted not for car hire options, you will battle to get your claim sorted. I logged a claim told there accessor will access the car, I was called by Net Access, they asked me for the panel beaters details which I provided they never contacted the panelbeater to make the appointment. i called Momentum he consultant kept me on the line for more than 22 minutes and tells me its my problem, after teh claim I am cancelling with Momentum

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Replies (1)
Momentum Insure
Momentum Insure's reply19 Feb 2024, 18:00
Official
Good afternoon Ebrahim.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you.
Kind Regards
Qhakazile