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Naveen N
1 reviews | Active since Jan 2025
22 Jan 2025, 13:37
We had a bad experience with the allocated agent wrt insuring our 3 vehicles with Momentum cos of either poor or no timeous response from initially Linda Edwards and subsequently Lebogang Moerane and we therefore cancelled our short term insurance Howe
We had a bad experience with the allocated agent wrt insuring our 3 vehicles with Momentum cos of either poor or no timeous response from initially Linda Edwards and subsequently Lebogang Moerane and we therefore cancelled our short term insurance However kudos to the Retention manager who was very professional in handling a bad experience. He is Eugene Wagener To improve efficiency of Momentum more appointments like Eugene need to be made to retain the once very good image of the now defunct Alex Forbes Regards Naveen Harijhan
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Replies (1)Momentum Insure's replyOfficial
22 Jan 2025, 14:45Good day Naveen.
Thank you for your review, we are sorry to hear your initial service experience was not pleasant and we apologize for any inconvenience caused.
However, we are glad to hear that Eugene managed to restore your faith in Momentum.
Kind regards
Brenda
Thank you for your review, we are sorry to hear your initial service experience was not pleasant and we apologize for any inconvenience caused.
However, we are glad to hear that Eugene managed to restore your faith in Momentum.
Kind regards
Brenda
Momentum Insure's reply22 Jan 2025, 14:45
Official
Good day Naveen.
Thank you for your review, we are sorry to hear your initial service experience was not pleasant and we apologize for any inconvenience caused.
However, we are glad to hear that Eugene managed to restore your faith in Momentum.
Kind regards
Brenda
Thank you for your review, we are sorry to hear your initial service experience was not pleasant and we apologize for any inconvenience caused.
However, we are glad to hear that Eugene managed to restore your faith in Momentum.
Kind regards
Brenda
