ZJ
Zack J

1 reviews | Active since Aug 2022

09 Nov 2022, 12:29

Very Nice Experience

I spoke to Ms. Ikanyeng and Mr. Tawfeeq on Wednesday November 9th and they were both terrific. Ms. Ikanyeng was polite even when I failed to mention vital information. She was well informed and had so much patience with me! Thank you for one of the most pleasant call centre experiences I've ever had. And Mr. Tawfeeq was brilliant and helpful and quick!

0
Replies (1)
Momentum Insure
Momentum Insure's reply09 Nov 2022, 13:19
Official
Good afternoon Zack.
Thank you for the compliment. We place client satisfaction at the center of our interactions, and it makes everyone, especially the involved representative feels great when clients send us words of praise. We will ensure to share your experience with Ikanyeng and Tawfeeq. 
Kind regards
Brenda