VERY DISAPPOINTED CUSTOMER

I would really like Hello Peter to assist me in this regard........I am very disappointed in Momentum. I logged a claim for the 1st time in the almost 5 years for vehicle cover. I only missed 2 payments. According to them you can miss 1 payment then they can still assist. I offered to square it up and they refused. So basically over R50k down the drain with. I get the fact that there is a contract in place, but what about the human factor??? they now sit with R50k which is my money and i got nothing to show for it not even a cent.