Very Disappointed and Angry at Momentum Insurance

Please be careful when seeking a quote from this company. On the early hours of Monday morning 10 March 2025 to be exact, we had cable theft incident in our area which left us without electricity for a day. On Tuesday morning 11 March 2025 the electricity was restored, and I noticed when I switched on my tv that my tv was not functioning the way it used to. It switched off on but it switches off on its own and switched back on. I immediately reported this to my insurance Momentum as I was covered for comprehensive home content insurance e.g electrical surges and this tv I only had for four years. I was informed that an Assessor will be sent to come and check my tv of which he did come on the very same Tuesday, and I thought what excellent service this is. Here I was thinking that my tv would be unmounted and taken in to check what the issue was which did not happen. The man just checked my tv switched it on and made notes. Mind you I was the one who made follow-ups requesting an update on my claim first I was told that the damage report was not received and after so many follow-ups I am told today 14 March 2025 that the damage reports indicates that my tv failed due to wear and tear, but it was working fine before the power outage. I am pay so much on a monthly basis which I done care, thinking I will be covered in the event I have a power outage my question still remains how they got to that conclusion when the back of the tv was not even opened by the so-called Assessor I believe that is the job of a technician. Imagine you going to a doctor, and he does not examine you but diagnoses you with a terminal illness without running any tests on you. How do one believe that? I am not a technician, but Momentum Insurance is clearly trying to rip me off and I need your assistance in this regard.