jH
jacques H
1 reviews | Active since Mar 2009
18 Apr 2023, 09:09
Very bad service from momentum. 3 weeks and still no claim can be registered.
After my previous complaint, NOTHING HAS BEEN DONE to fix this. After 2 weeks, i still could not get a claim registered.
Other insurance companies would have send out their plumbers to assess the situation. But no, with momentum i cannot even get my claim registered. the consultant *** has been responsible for this bad service.
@momentum, in my previous complaint you were quick to post feedback, but nothing was done about this. So, please don't post, as i know that nothing will be done about this.
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Momentum Insure's replyOfficial
18 Apr 2023, 09:16Good morning Jacques.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter raised and we will contact you to address all your concerns.
Kind regards
Brenda
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter raised and we will contact you to address all your concerns.
Kind regards
Brenda
Momentum Insure's reply18 Apr 2023, 09:16
Official
Good morning Jacques.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter raised and we will contact you to address all your concerns.
Kind regards
Brenda
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter raised and we will contact you to address all your concerns.
Kind regards
Brenda