Vehicle Insurance claim delay
<p>My vehicle was recently assessed for hail-storm damage but I was informed that my claim will not be formalized until the receive my previous insurance profile for validation of insurance status whereas they did not validate that when i was taking the insurance now its delaying the process to finalize the claim and affecting me negatively as average companies will recently close for december holidays</p>
Good day Tembelani
I acknowledge receipt of your complaint . I am also sorry that your service expectations have not been met. We are further looking into the matter and will revert ASAP with feedback.
Kind Regards
Customer Relations Department
Good day Tembelani
I acknowledge receipt of your complaint . I am also sorry that your service expectations have not been met. We are further looking into the matter and will revert ASAP with feedback.
Kind Regards
Customer Relations Department
Thank you for acknowledging my complaint but your response isn't smart at all because it doesnt clearly specify or give a time-frame of when you will return to me.
Thank you for acknowledging my complaint but your response isn't smart at all because it doesnt clearly specify or give a time-frame of when you will return to me.