Vehicle in for repair - using Momentum Insurance.

Good day,

My vehicle has now been with a repair institution for 2 weeks!

Momentum and the consultant Sabata, has now not responded on a request to review a recording where I distinctly stipulated that there is no towbar on my vehicle but a Nudge bar, which they have not put on my insurance policy when registering for insurance after purchasing the Hyundai Tucson Elite.

I have contacted them 3 times already, initially, the turn around time was 24 hours, then it became 3 working days, then I requested a call back from a team leader/ Manager, no such luck!

Unacceptable and Poor Service!