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elizabeth S

1 reviews | Active since Aug 2019

05 Sept 2024, 10:08

Vehicle claim

I've submitted a claim on the 1st of Aug 2024, the vehicle is a write off. Since the I'm struggling to get any joy out of momentum. Each day I phone they tell me a manager will phone me back. But nothing as yet. My car rental need to go back today and still no news, I phoned 2 times days they put me on hold for 20 minutes without coming back to me, service??? NO SERVICE AT ALL11

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Replies (1)
Momentum Insure
Momentum Insure's reply05 Sept 2024, 10:52
Official
Good morning Elizabeth.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible. 
Kind Regards
Brenda