LL
Lebohang L
1 reviews | Active since Jun 2012
22 Feb 2023, 09:23
Useless when you need them
After waiting on feedback for 5 full days to no avail, then having to take time out of my day and being put on hold for 35 minutes while being sent to 6 different departments (all of them incorrect, just by the way), I find out that after 3 weeks nothing has been done to my car and there is no actual explanation for why this is the case. Empty apologies, useless excuses. Definitely considering switching.
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Replies (2)0
Replies (2)
Momentum Insure's replyOfficial
22 Feb 2023, 10:23Good morning.
We are sorry to hear that you are not getting satisfactory results on your request. We always aim to deliver the best service to you and unfortunately it seems we got it wrong with you. We will contact you to assist.
Kind regards
Qhakazile
We are sorry to hear that you are not getting satisfactory results on your request. We always aim to deliver the best service to you and unfortunately it seems we got it wrong with you. We will contact you to assist.
Kind regards
Qhakazile
Momentum Insure's reply22 Feb 2023, 10:23
Official
Good morning.
We are sorry to hear that you are not getting satisfactory results on your request. We always aim to deliver the best service to you and unfortunately it seems we got it wrong with you. We will contact you to assist.
Kind regards
Qhakazile
We are sorry to hear that you are not getting satisfactory results on your request. We always aim to deliver the best service to you and unfortunately it seems we got it wrong with you. We will contact you to assist.
Kind regards
Qhakazile
LL
Lebohang L's updateReviewer Update
24 Feb 2023, 11:26You are all *****, Qhakazile! You sent me a message confirming the capture of my complaint, with the promise of getting back to me within two business days. Guess who didn't get back to me within two business days (or at all)?
****** useless.
****** useless.
LL
Lebohang L's update24 Feb 2023, 11:26
Reviewer Update
You are all *****, Qhakazile! You sent me a message confirming the capture of my complaint, with the promise of getting back to me within two business days. Guess who didn't get back to me within two business days (or at all)?
****** useless.
****** useless.