bB
baxter B

1 reviews | Active since Jul 2019

24 Jul 2019, 16:09

Useless ***ing pg glass and momentum

CP149727 - so it's day 2 , still waiting for my driver side window to be replaced - apparently it should have been done today , confirmed by Hennie from PG glass , maar ***ken Hennie het my nie vandag gebel nie - I submitted the claim on Monday @08h25 ,with Dineo Maumo, - no follow up from Dineo to find out if the glass has been fitted, knowing that I was already de moer in from Monday, because Mobile fitment should have been done then, but Hennie only called me , Monday afternoon after 4pm - seriously , you guys are a ***ing joke- tomorrow is Thursday - I am flippen de moer in - you people are vatting mense for a gat - I think between Dineo and Hennie they are probably planning to ***** the car, that's why they don't want to fit the damn window - You are ***ing just as useless as Manchester utd - No regards - Baxter - ***

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Replies (6)
Momentum Insure
Momentum Insure's reply24 Jul 2019, 16:17
Official
Thank you for bringing your concerns to our attention. We are really sorry to hear that you have not been assisted with your claim. Please give us an opportunity to look into this matter and we will contact you shortly.
Kind Regards
Qhakazile
bB
baxter B's update24 Jul 2019, 16:18
Reviewer Update
take your time
bB
baxter B's update25 Jul 2019, 09:47
Reviewer Update
pg lass is here to do the fitment
I spoke to someone yesterday
I'm not paying the R540 excess
please call pg lass and tell them to remove the excess from their system because I'm not paying it
the lady from Momentum can call me to confirm
Momentum Insure
Momentum Insure's reply25 Jul 2019, 10:09
Official
Thank you for giving us the opportunity to assist with the concerns raised. We confirm that this matter has been resolved.
Kind Regards
Qhakazile
bB
baxter B's update25 Jul 2019, 15:06
Reviewer Update
There we go again - the plot thickens - So I got a call from a guy that was going to arrange Assessment today , it's 15h00 now, he called me after 9am this morning - No one's here - I picked up more damages after the Window / glass damage - now I'm going through the same story all over again - So I'm not paying the excess for this claim either - Momentum , you should change your SP's - is it because I drive a Kia picanto and not a C63 AMG ??????? de Moer in Again!!!!!!!!!!!
Momentum Insure
Momentum Insure's reply25 Jul 2019, 16:38
Official
As per your telephonic discussion with our Head of Claims Support he gave you the assurance that he will assist to address your concerns raised and has supp**** you with his details for future reference. 
Kind Regards 
Qhakazile