1 reviews | Active since Mar 2009
useless call centre
it is the 18th December 2017 and i have phoned 8 times to request a change to my insurance policy and am just left on hold for about 10 minutes each time. Then I will try again and again etc.
amazing how quick they are to answer calls when looking for business.
this is a hopeless company - avoid like the plague.
Hello Stafford,
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been directed to the Customer Care department where a consultant will shortly be contacting you to assist.
Warm Regards
Alexander Forbes Insurance
Hello Stafford,
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been directed to the Customer Care department where a consultant will shortly be contacting you to assist.
Warm Regards
Alexander Forbes Insurance