MS
Matthew S
1 reviews | Active since Jan 2014
14 Jun 2024, 09:18
Urgent Assistance Required
I submitted a claim for portable possessions which was authorized however approval was based on the currently selling price of the item whereby the item is insured for way more almost three years ago - to make sure that the item was not under insured in an event of a claim. I am not happy about the settlement and request an urgent review. I would either request a full settlement based on the sum insured where may premium was calculated accordingly, Or the insurer refunds the difference in premium to me based on the settlement amount offered.
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Replies (1)Momentum Insure's replyOfficial
14 Jun 2024, 09:58Good morning Matthew.
Thank you for bringing your concerns to our attention. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Momentum Insure's reply14 Jun 2024, 09:58
Official
Good morning Matthew.
Thank you for bringing your concerns to our attention. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
