yC
yolande C
1 reviews | Active since Jul 2014
18 Mar 2015, 13:47
Update my report
I have been holding and transferred to several departments and no one can assist me... in October 2014 the day after I accepted the quote for short term insurance and the next day I cancelled it. They put the information of the insurance on Transunion. it is no March 2015 and it is still on my credit report showing that my monthly installment is R985. This affects my affordability when credit checks get done on my profile. can someone please remove this as soon as possible.
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Momentum Insure's replyOfficial
18 Mar 2015, 16:35Hello Yolande1983,
Thank you for your patience while we looked into your complaint.
We are pleased that after a telephone discussion with Lourens of our Client Care team as well as a confirmatory letter forwarded to ITC, your concerns have been addressed.
We once again apologize for the inconvenience and frustration experienced.
Kind Regards
Qhakazile
Customer Relations Team
Thank you for your patience while we looked into your complaint.
We are pleased that after a telephone discussion with Lourens of our Client Care team as well as a confirmatory letter forwarded to ITC, your concerns have been addressed.
We once again apologize for the inconvenience and frustration experienced.
Kind Regards
Qhakazile
Customer Relations Team
Momentum Insure's reply18 Mar 2015, 16:35
Official
Hello Yolande1983,
Thank you for your patience while we looked into your complaint.
We are pleased that after a telephone discussion with Lourens of our Client Care team as well as a confirmatory letter forwarded to ITC, your concerns have been addressed.
We once again apologize for the inconvenience and frustration experienced.
Kind Regards
Qhakazile
Customer Relations Team
Thank you for your patience while we looked into your complaint.
We are pleased that after a telephone discussion with Lourens of our Client Care team as well as a confirmatory letter forwarded to ITC, your concerns have been addressed.
We once again apologize for the inconvenience and frustration experienced.
Kind Regards
Qhakazile
Customer Relations Team