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dragonfly.annika dragonfly.annika
1 reviews | Active since Jul 2017
19 Dec 2022, 11:15
Unsatisfied service delivery
I have tried to get in contact with my advisor regarding my claim to avail. It has been 2 weeks with no update or return on my emails or calls. I have tried again to contact Momentum claims and my calls keep on being dropped. This service is extremely frustrating as it is my vehicle claim needing to be completed
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Momentum Insure's replyOfficial
19 Dec 2022, 11:44Good morning Annika.Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. We put great importance on the quality of our services and the satisfaction of our customers. Please allow us an opportunity to investigate and determine what transpired and we will reach out to you personally to discuss your concerns.
Kind regards Brenda
Kind regards Brenda
Momentum Insure's reply19 Dec 2022, 11:44
Official
Good morning Annika.Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. We put great importance on the quality of our services and the satisfaction of our customers. Please allow us an opportunity to investigate and determine what transpired and we will reach out to you personally to discuss your concerns.
Kind regards Brenda
Kind regards Brenda