Unprofessional Sales Agent

Tried to secure a quotation for a new insurance policy today. Was transferred to a sales agent called Kyle who found it difficult to carefully listen to what I was communicating and became rude, sarcastic and unprofessional when I asked him to lower the temperature of the discussion. It would be prudent for Kyle's supervisor to listen to the call and to indicate if they take a view on how their employee interacted with a prospective client. This interaction has made me reconsider whether I should pursue a contract with Momentum. Kyle's demeanour was in stark contrast to the personable and professional tone of my interaction with Refiloe who I spoke to initially. I have quotations from two other insurers and will not bother proceeding with this quotation if there is no satisfactory and substantive response from Momentum to this complaint. The call took place at 13:14pm today.