AB
Alvin B
1 reviews | Active since Aug 2011
20 Nov 2024, 09:08
Unprofessional conduct by Momentum salesperson
I would like to register a complaint against ********* conduct by your salesperson named Deon. I had requested Momentum for an insurance quote, we went through the normal process of providing information for the purpose of generating a quote. After I indicated that I won't be taking the cover immediately because I still need to make a comparison, he simply said 'bye' and ended the call. This is not professional, and he did not email the quote. Momentum is a big institution, and such behaviour cannot be encouraged.
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Replies (1)Momentum Insure's replyOfficial
20 Nov 2024, 10:33Good morning Alvin.
Thank you for bringing this matter to our attention. We are sorry for the lack service and any inconvenience caused. This is not the kind of service we would like to deliver to you and our client and we apologize for the frustration caused. Please give us an opportunity to look into the matter raised and we will contact you to address your concerns.
Regards
Brenda
Thank you for bringing this matter to our attention. We are sorry for the lack service and any inconvenience caused. This is not the kind of service we would like to deliver to you and our client and we apologize for the frustration caused. Please give us an opportunity to look into the matter raised and we will contact you to address your concerns.
Regards
Brenda
Momentum Insure's reply20 Nov 2024, 10:33
Official
Good morning Alvin.
Thank you for bringing this matter to our attention. We are sorry for the lack service and any inconvenience caused. This is not the kind of service we would like to deliver to you and our client and we apologize for the frustration caused. Please give us an opportunity to look into the matter raised and we will contact you to address your concerns.
Regards
Brenda
Thank you for bringing this matter to our attention. We are sorry for the lack service and any inconvenience caused. This is not the kind of service we would like to deliver to you and our client and we apologize for the frustration caused. Please give us an opportunity to look into the matter raised and we will contact you to address your concerns.
Regards
Brenda
