UNPROFEFSIONAL SERVICE

A year ago, I had a burst geyser and subsequent damage. Insurance sorted it out and I was supp**** with new appliances. Oven and Stove was delivered, within a period of a year, the hob gave in 3 times, 2 times the same problem, the computer box gave in twice this year and was replaced by Defy both times. I lodged a complaint with momentum regarding this grey product. I was informed by them that I chose the appliance, so indirectly I am at fault for requesting a faulty Defy stove ...lol...honestly, even the Defy Technician is gobsmacked. The oven door is problematic as well. the glass is completely loose, with the oven losing heat, which makes it difficult to use. Momentum just gives me a breakdown of what a high risk client I am for claiming, for events totally beyond my control. my premium gets to be increased, which I accept, I am paying insurance to be covered for exactly what I claim for. Yet, they can supply you with defective products that you have to live with. Momentum's service is laughable