aJ
ayanda J
1 reviews | Active since Jun 2012
21 Apr 2022, 16:53
Unpaid Claim
it is amazing how insurance companies like momentum takes forever to pay claims and when it comes for them to deduct money in your account they are very quick. A week ago i was ****** my 2 phones and laptop when ******. I submit all the necessary documents and still no reply regarding progress. I had to call one of there Agent Samela Phahlane and She said" everything by Thursday will be sorted. Its Thursday today no call or email from Momentum. Please momentum normalize the same energy you use to deduct to pay claims.
Helpful (0)
Replies (1)0
Replies (1)
Momentum Insure's replyOfficial
21 Apr 2022, 17:09Good afternoon Ayanda.
Thank you for bringing your concerns to our attention. We are sorry to hear about the delay on your claim. We have escalated this matter to a team manager to contact you.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We are sorry to hear about the delay on your claim. We have escalated this matter to a team manager to contact you.
Kind regards
Qhakazile
Momentum Insure's reply21 Apr 2022, 17:09
Official
Good afternoon Ayanda.
Thank you for bringing your concerns to our attention. We are sorry to hear about the delay on your claim. We have escalated this matter to a team manager to contact you.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We are sorry to hear about the delay on your claim. We have escalated this matter to a team manager to contact you.
Kind regards
Qhakazile