1 reviews | Active since Oct 2014
Unpaid Claim
<p>I was insured with Momentum Short Term Insurance. Had a burglary during July 2016. A few men's watches and collectable coins were ****** in the incident. Momentum did not pay the claim, stating that the items should have been specified. However, the items were never removed from my home and should thus have been paid under the household section of the policy.</p> <p>I will NEVER insure with Momentum again. I've moved to Santam Short Term Insurance since then and I'm VERY happy. MUCH better service than Momentum.</p>
Good day Jacques
We acknowledge receipt of your complaint and confirm that someone from the claims department will call you to further explain these aspects that you have mentioned again.
We truly hope that thereafter you will be in a better space to except these findings.
Kind Regards
Customer Relations Department
Good day Jacques
We acknowledge receipt of your complaint and confirm that someone from the claims department will call you to further explain these aspects that you have mentioned again.
We truly hope that thereafter you will be in a better space to except these findings.
Kind Regards
Customer Relations Department
I never received the promised phone call. However, with service like this, maybe I don't want a call.
I never received the promised phone call. However, with service like this, maybe I don't want a call.