TM
Tebogo M

1 reviews | Active since Dec 2016

22 Feb 2017, 16:21

unhappy with momentum insurance they *****ed me to think they're reliable

<p>i have been paying my insurance for about 2yrs an amount of +-R5000.00. Now for the first time i claim my car takes 7months to be fixed and they tell me my 320D of 2008 is old so when they fix one shock on the left i must pay for the one on the right.</p>

0
Replies (2)
Momentum Insure
Momentum Insure's reply22 Feb 2017, 16:43
Official

I am sorry to hear that your claim experience was an unfavourable one. I have referred your posting to our claims manger who will make urgent contact with you.

Regards,

N D'Arch

TM
Tebogo M's update28 Feb 2017, 09:34
Reviewer Update

I have spoken to that manager and i got no help at all, I have been paying my insurance till today and im using public transport, Momentum doesnt even consider that, the thing that makes me more angry is from the beginning i told them dont take my car to this panelbeater in Lephalale take it to Pretoria, only after the panelbeater does damage to my car that im still paying for it was then towed to Pretoria. Tell me why should i continue to be with momentum. They have treated me badly, im paying my premium and still have to budget to fix the shocks on my left , BMW explained that their policy is when you change on the right you must change on the left, but Momentum says no Ishould pay for the right shock i have never heard of such so people owning old cars insured with momentum should be very careful and laways have money in their banks.