UNHAPPY CUSTOMER

The worst thing Alex Forbes could have done was moving us to Momentum Insurance. The whole move has been nothing but a nightmare. A while back I submitted a claim for our stove which stopped working and my claim was declined and I chose not to dispute the outcome and bought a new stove. Previously I changed our roof due to the rains that have occurred in the past and that are still happening. Which the previous rains they have left stains on my walls which is something that didn't bother me. Last October I submitted a claim due to my ceiling damage which is due to the rain. My claim was due to the ceiling however Momentum has declined my claim mentioning all the irrelevant things that have nothing do to with what I am claiming for. I have chosen to keep quite in the past where they have continuously treated me and other clients unfairly. We pay for premiums for in case the unforeseen occurs yet when it's time for them to honour their word, they run away from being responsible. Momentum is worst Insurance company