WO
Washiela O
1 reviews | Active since Nov 2019
11 Nov 2020, 17:56
Unhappy Client ☹️☹️
Terrible service!!! Tomorrow it will be ok exactly a week since I logged my claim and no progress!! I was promised on Tuesday morning @ 9:33am an assessor would call me shortly and it’s Wednesday @ 17:53 and still no call from the assessor. So annoyed!!
Helpful (0)
Replies (2)0
Replies (2)
Momentum Insure's replyOfficial
11 Nov 2020, 18:02Good evening Washiela.
Thank you for bringing your concerns to our attention. We are sorry to hear that you have not been assisted with your claim. Please allow us an opportunity to look into this matter and we will contact you tomorrow morning to discuss.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are sorry to hear that you have not been assisted with your claim. Please allow us an opportunity to look into this matter and we will contact you tomorrow morning to discuss.
Kind Regards
Qhakazile
Momentum Insure's reply11 Nov 2020, 18:02
Official
Good evening Washiela.
Thank you for bringing your concerns to our attention. We are sorry to hear that you have not been assisted with your claim. Please allow us an opportunity to look into this matter and we will contact you tomorrow morning to discuss.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are sorry to hear that you have not been assisted with your claim. Please allow us an opportunity to look into this matter and we will contact you tomorrow morning to discuss.
Kind Regards
Qhakazile
WO
Washiela O's updateReviewer Update
11 Nov 2020, 18:11Thank you, I’m not someone to complain but it’s just becoming so frustrating. I know I also had a claim not to long ago and I feel terrible about having to put through another claim but honestly man it’s things that’s out of our control!! But thanks again for getting back to me. FYI I don’t like getting people into trouble, I’m really feeling so bad now ????????
WO
Washiela O's update11 Nov 2020, 18:11
Reviewer Update
Thank you, I’m not someone to complain but it’s just becoming so frustrating. I know I also had a claim not to long ago and I feel terrible about having to put through another claim but honestly man it’s things that’s out of our control!! But thanks again for getting back to me. FYI I don’t like getting people into trouble, I’m really feeling so bad now ????????