PK
PALESA K
1 reviews | Active since Jul 2013
26 Feb 2025, 15:33
Unhappy about the Claim Verdict.
I am not happy with how my claim was handled, i lost items of worth more then R30K from Theft, and Momentum is only paying me R5K of that amount. Yes i could not provide proof of ownership as i no longer have the receipts for the items, infact who keeps slips of clothing ITEMS?
The amount they are paying is not even half of what i have lost. The least they could have done is compensate me for half of the amount instead of R5K. I mean i pay for the insurance on time monthly,
HOW DO I RECOVER from such a LOSS?
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Momentum Insure's replyOfficial
26 Feb 2025, 15:59Good afternoon Palesa.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Momentum Insure's reply26 Feb 2025, 15:59
Official
Good afternoon Palesa.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile