RS
Rochelle S
1 reviews | Active since Mar 2009
02 Aug 2022, 12:00
Uncertain about a claim submitted a month ago
I submitted a claim in June. It is August and i still have not received feedback. I keep getting messages saying the claim has been authorized. The service provider has been to my home to obtain quotes. Now am told the claim has been rejected however the system is causing errors by sending me authorization letters. This has been going on for a month. Momentum refuses to pay out my claim and i still don't know why.
Helpful (0)
Replies (2)0
Replies (2)
Momentum Insure's replyOfficial
02 Aug 2022, 12:05Good afternoon Rochelle.
Thank you for bringing this to our attention. Your concerns have been noted, and we are looking into the matter raised. Please expect a call from us to discuss.
Thank you for bringing this to our attention. Your concerns have been noted, and we are looking into the matter raised. Please expect a call from us to discuss.
Kind Regards
Brenda
Brenda
Momentum Insure's reply02 Aug 2022, 12:05
Official
Good afternoon Rochelle.
Thank you for bringing this to our attention. Your concerns have been noted, and we are looking into the matter raised. Please expect a call from us to discuss.
Thank you for bringing this to our attention. Your concerns have been noted, and we are looking into the matter raised. Please expect a call from us to discuss.
Kind Regards
Brenda
Brenda
RS
Rochelle S's updateReviewer Update
08 Aug 2022, 13:10Brenda, this matter has still not been resolved. When is someone calling me. This morning i was told about another delay. Its going for the 2nd month now. I am disgusted.
RS
Rochelle S's update08 Aug 2022, 13:10
Reviewer Update
Brenda, this matter has still not been resolved. When is someone calling me. This morning i was told about another delay. Its going for the 2nd month now. I am disgusted.