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kelebogile J
1 reviews | Active since Sept 2013
05 Feb 2024, 11:53
unacknowleged claim
I had a claim registered with momentum and provided all the required documentation for that claim. I have not received feedback regarding this claim after following up repeatedly . I ended up paying from my pocket and to this day i do not have a valid response related to this claim. I have since moved to another insurer and after years of being a customer at momentum , it was truly disappointing.
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Momentum Insure's replyOfficial
05 Feb 2024, 14:43Good afternoon Kelebogile.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Momentum Insure's reply05 Feb 2024, 14:43
Official
Good afternoon Kelebogile.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile