Unacceptable Service AND disregard towards the Client.

A claim was initially lodged on Thursday, 16 May 2019, relating to a water leak from our shower, affecting the wall and floor in the passage. A Plumber eventually arrived23 May 2019 to completely replace the base of the shower. The leak persists and this was again reported on Wednesday, 5 June 2019. With NO response, an email was forwarded on Tuesday, 11 June 2019, advising AF to resend the Plumber to effect the repair. On Wednesday, 12 June 2019, a Consultant from AF called advising that an order will be forwarded for the Plumber to attend to the water leak - TO DATE THERE HAS BEEN NO ACTION AT ALL.