1 reviews | Active since Apr 2010
Unacceptable Annual Increase
I'm currently insured through Alexander Forbes for Motor and Household. <br> <br> When I first signed up with AF, my premium on my vehicle was R976/month. I claimed last year on my vehicle after it was damaged by hail and after my claim it was adjusted to R1087. Which equates to about a 10%, as initially indicated it would after a claim.<br> <br> My annual renewal on my policy is in April this year, and AF have indicated that my car premium will now be adjusted to R1398, so this equates to a 30% increase.<br> <br> When I signed up the sales consultant confirmed in writing that my premium would not increase by more than 10% after a claim. <br> <br> I have tried going through my service consultant, but with no luck.<br>
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
