LC
Luade C

1 reviews | Active since Apr 2013

05 Apr 2016, 09:28

Unable to cancel policy

On Friday i had called into the Momentum Short term Insurance call center and they had told me that their Retention department is very busy and that i should leave my phone number and they would get back to me, I am still waiting for them to call me, i would like to cancel this policy ASAP and they are making this very difficult for me to do this. I had called in today 05/04/2016 and I am still unable to reach them. Please assist

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Replies (1)
Momentum Insure
Momentum Insure's reply05 Apr 2016, 10:09
Official
Hello Luade,

We sincerely apologize for the lack of service from our retentions department.

Please expect a call from one of out team managers who will assist you further with your request.

Kind Regards
Qhakazile
Customer Relations Team