*****ulent and Unauthorised debits

I sent an email to Momentum *** on the 6th March 2024 and sent a follow up email on the 7th March 2024 to get confirmation that the policy I asked to be cancelled on the 6th March 2024, had indeed been cancelled. Now suddenly last night 26th March I get an email from *** with a policy schedule from Momentum, how is this not fruad? If this is not fixed in the next 24 hours I will go open a case at the police station.

I sent communication well in advance for this policy to be cancelled.