GM
Glen M
1 reviews | Active since Aug 2016
11 Oct 2023, 19:43
TV Claim
Called Momentum to submit a claim and my call was answered by Audrey Mabena, she logged my claim and sympathized with me for my loss. Audrey was professional and kept on building a rapport through out the call. She made me feel comfortable and I felt at ease as if I was not submitting a claim. Audrey wrapped up my TV claim in 1 day of submitting, Thank you for the awesome service and speedy resolution, you are the Best and keep up the good works Ms Mabena
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Momentum Insure's replyOfficial
12 Oct 2023, 08:49Good morning Glen.
Thank you for the compliment. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. We will make sure that Audrey receives this acknowledgment.
Regards
Brenda
Thank you for the compliment. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. We will make sure that Audrey receives this acknowledgment.
Regards
Brenda
Momentum Insure's reply12 Oct 2023, 08:49
Official
Good morning Glen.
Thank you for the compliment. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. We will make sure that Audrey receives this acknowledgment.
Regards
Brenda
Thank you for the compliment. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. We will make sure that Audrey receives this acknowledgment.
Regards
Brenda